4 Critical Things to Remember When Selling to Customers

A good sales person can sell almost any product to anyone on earth. What differentiates good sales people from the mediocre? It is not the sales person or the buyer. What matters most is the relationship between the two. This is something we need to understand is the only, repeat only constant thing. The buyer [...]

Customer Service Best Practices: Say Thank You

thank you

I am willing to make a bet right now: I can bet you haven’t bothered thanking your customer after their made their purchases off your brick-and-mortar shop or even your e-commerce enabled website. It just seems to be too classic or too boring thing to do. Nothing glamourous,like installing a new server or virtualization software [...]

Best Practices For Business: Things My Car Company Does That I like

car

As most businesses struggle to get their clients and keep them, not to mention the rising costs associated with marketing and advertising, there are a few little things that my car company is doing that makes me want to go back to them. A few months ago, I purchased my second car from the same [...]

Customer-Service Best Practices: If You Don’t Like It, Take Your Money Back

moneyback

I believe that a customer would come knocking on your doors if you have an amazing product or service, but customers would kill to get their hands on your offerings if you have a money back guarantee. It might seem to be an insane move for plenty of people to offer refunds; it could even [...]