During my usual course of reading in the morning, I spotted an article on Inc.com about Paul English, co-founder of Kayak.com. Straight off the bat, I really admire the way he involves himself in various projects – some for profit and many not-for-profit. He personally answers kayak’s hotlines while donning the role of the Chief [...]

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Amazon always was and will be my favourite retailer and there are a lot of reasons going for it. I just thought every  retailer out there — whether online or offline — has a lot to learn from the online retail gaint. Here are some of the observations I made that are crucial for any [...]

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