No matter which business you are in, one of the best things to do with respect to growing your business would be to form a community online or off to help enhance your company’s brand image. It is really a matter of initiative and nothing more when it comes to forming a community. If you are still wondering as to why you need to do that, here are some pointers for you:
- You chance to give back something to the community: By forming online and offline groups, you can help share knowledge and help people selflessly without worrying too much about marketing yourself, your products and services. You can, for once, forget about marketing and focus on “giving back” and contributing to the society.
- Selfless help is the best marketing there is: A little known secret about communities and active participation therein is the fact that you don’t really need to go out of the way to market yourself when you have a community because here operate on a selfless giving and a strong foundation of trust. You help, invoke trust and be ready for your customers when they are ready to buy from you.
- A self-serving community is viral: A forum or community can go viral if you focus on the two points above. The element of trust and gratitude is pretty strong in a word-of-mouth scenario and that is something you can bring about using a community and hosting it the right way.
A company can feel one with the community and keep a tab on the pulse of its customers, employees and everything around it in real-time – especially if it’s an online community. Do you have a community for your business yet? Why not create one today?